VEGA represents comprehensive sales and after-sales methods and process-customized collaboration solutions with customers, including advanced CRM, analytics – BI, document system, partial ERP system.

It is the central solution for the general importer and authorized dealers of brands Renault, Dacia and Nissan in the Adriatic area.

VEGA is tailor made CRM system for automotive industry. GAIA supports efficiently commercial activities on pre-sales, sales and after-sales covering a single-brand or multi-brand companies:

  • Potential customers (leads, opportunities, pre-sale activities)
  • Buyers of new or second hand / used cars
  • Customers in bodywork and mechanic workshop providing tools for customer loyalty until the repurchase of a new car.

VEGA provides its users to

  • Comprehensive manage sales and maintenance on dealer level (insight into what and how the pre-during-after sale processes take place).
  • KPI monitoring (plans / goals and their realization).
  • Program marketing activities and their monitoring at the level of NV, UV and after sales.
  • Efficient information support for operation and work (including integration with other solutions + upgrades of these solutions into a linked and more uniform SM system).
  • Improving methods of work in work processes of the sales and after sales.
  • Reducing of the costs connected with searching and processing of information (eg: shortening the time for preparing a commercial offer).
  • Enable and unify the work of the dealer and enable a single user experience of the customers, thereby improving customer satisfaction.
  • Ensure customer loyalty in a systematic way.
  • Conduct audits and also support and execute the progress and development in the systematic way.
  • Manage stock of the cars
  • Manage the configurator of new cars
  • Automatically adopt configurator price lists from third-party systems

VEGA in Adriatic area

Slovenia:

  • Subsidiary Renault Nissan Slovenija d.o.o.
  • The entire authorized sales and service network Renault, Nissan and Dacia in Slovenia

Croatia:

  • Subsidiary Renault Nissan Hrvatska d.o.o.
  • The entire authorized sales and service network Renault, Nissan and Dacia in Croatia

Serbia:

  • Subsidiary Renault Nissan Srbija d.o.o.
  • The entire authorized sales and service network Renault, Nissan and Dacia in Serbia