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About us

A Slovenian company for the automotive industry.

For more than 20 years, Nebula has delivered advanced CRM platforms, importer and dealer workflow solutions, finance and leasing customer systems, digital contracting, and middleware integrations that connect complex business ecosystems.

Today, Nebula is increasingly focused on AI-enabled assistants and intelligent automation embedded directly into real business processes — improving operational efficiency, customer engagement and data-driven decision-making.

Trusted delivery

ISO 27001 certified.

130+ dealers · CRM / SFA
260+ dealers · LYRA system
1,100+ active users · CRM / SFA
700+ active users · LYRA
11 countries · SI, HR, RS, BiH, MK, ME, XK, HU, DK, SE, NO
2M+ requests per day · Nebula Cloud
1.2M customers
0.5M leads & opportunities
6M contacts
2.5M vehicles
11M vehicle events / invoices
300,000 active contracts · maintenance + warranty

We don’t count clients in hundreds; we count partnerships in decades. Today there are five strategic clients — Grand Automotive, Keos, Summit Motors / Sumitomo Corporation (Ford), RCI Banque / Mobilize FS and AutoWallis — with their networks.

Automotive CRM Platforms

Customer acquisition, lead treatment, offers, contracts, test drives and aftersales follow-up. Customer history and network management on one platform — from the showroom to the importer.

Integration & Middleware

Connections between websites, lead sources, DMS, IMS, ERP, finance systems, payments, e-signature, archives, BI and OEM services. Contract-first interfaces that survive growth and system changes.

Digital Process Enablement

Documents, approvals, process tracking, notifications and structured data capture. We turn paper steps into governed digital flows with full traceability.

Infrastructure, Security & AI

Private-cloud or hybrid deployment, managed hosting, access control and ISO 27001 operations. Elevated with prioritisation logic, RAG support and specialised agents.

Vision & mission

A leading regional provider of specialised CES, CRM and PRM solutions for automotive.

Vision

Through independent development and the integration of partner solutions we deliver comprehensive sales and after-sales platforms — with the goal of remaining the leading regional developer, provider and integrator of customer-relationship information solutions specialised for the automotive industry.

Mission

We incorporate social responsibility into developing high-tech solutions for lifelong customer-relationship management — technology in the service of people, not the other way round.

Development laboratory

Where we explore what becomes tomorrow’s standard — from co-creation with startups to AI agents and knowledge graphs, all designed to embed into our platforms.

Incubator

Co-creation with startups

We co-create with startups to develop new technology solutions — from idea to a working product embedded in our platforms.

Example: online scheduling of appointments (Oddo) →
Example: logistics solution (Intel Cargo) →

Intelligence

AI assistants & agents

Assistants and agents embedded in the workflows — with external or internal large language models and full data sovereignty. From regulated flows to autonomous agents that find their own path to a solution.

Knowledge

Knowledge graphs

Advanced knowledge bases built on knowledge graphs. They connect data, documents and processes into verifiable, grounded answers.

How we work

A delivery model for real operations.

A delivery model designed for real importer, dealer, aftersales and finance operations.

01

Domain-led discovery

Every project starts with fit-gap workshops with the client's subject experts — the process comes first, not the technology. The result is a clear picture of the current state and a plan for where a standard solution fits and where customisation pays off.

02

Contract-first APIs

Interfaces and unified data models are agreed before the first line of code is written. Teams on both sides can work in parallel, and the integrations survive later system changes.

03

Iterative implementation

We roll out gradually, in short iterations with continuous business validation. The client verifies results on real data and processes — not only at the end of the project.

04

System integration

We connect legacy and modern systems into one working environment — from DMS, IMS and ERP to OEM services. A rich library of existing connectors shortens the path to production.

05

Secure deployment

Deployments are security-conscious, with controlled change and an audit trail. Every change goes through an agreed approval procedure — no surprises in production.

06

Long-term support

Handover to production is where the partnership really begins: a joint backlog, regular upgrades and user enablement. We evolve solutions across the full lifecycle — some partnerships have lasted more than twenty years.

Collaboration

How collaboration works.

A project, not a licence purchase — automotive processes differ too much for one template.

Phase 0

Project preparation

Aligning goals, stakeholders and scope; NDA plus access to environments and data.

Phase 1

Fit-gap workshop

A focused review: what your existing stack already does well — and where the gaps are.

Phase 2

Module selection

À la carte: CRM, finance, contracts, configurator, AI — only what you need.

Phase 3

Custom development

In short iterations, with a joint backlog — scope by agreement.

Phase 4

Integration

In parallel with development: the middleware connects to your DMS, IMS and OEM systems.

Phase 5

Go-live

Gradual rollout across the network and markets — no big bang.

Our story

Since 2002. Step by step.

We started with one solution for one importer. Today, through independent development and partner-solution integration, we build comprehensive CES, CRM and PRM solutions for the automotive industry — in more than ten countries from the Adriatic to Scandinavia.

2002

Founded

Founded to develop advanced sales and after-sales solutions for Renault and the Renault subsidiary in Slovenia.

2003+

Adriatic

Expansion across the Adriatic region: Croatia, Bosnia and Herzegovina, Serbia, Montenegro, North Macedonia and Kosovo.

2012

Nordic

Expansion to the Renault Nordic area — Sweden, Denmark and Norway.

2018

Ford

Solutions for the Slovenian Ford importer and authorised dealers.

2019

RCI Banque

The trust of RCI Banque SA in Ljubljana: advanced CES solutions and automated marketing in the GAIA environment.

2021

ISO 27001

Full upgrade of security concepts and mechanisms; the ISO 27001:2022 certificate.

2022

GA & Keos

Importer change: Renault Nissan Slovenia and Croatia transition to Grand Automotive (GA), Renault Nissan Serbia to Keos — VEGA adapted to the new business structure.

2024

AutoWallis

The trust of the AutoWallis Group and integration of automotive solutions through an integration layer.

2026

AI-native & SC

New AI platform and expansion of the integration layer to SML & Sumitomo Corporation.

Services

The services that turn a reference solution into yours.

Our products are reference implementations — the same teams that built them turn them into your solution: from the fit-gap workshop to production and long-term support.

01

Domain consulting

We help set digital-transformation goals and strategy grounded in the real processes of importers, dealers and finance teams. Fit-gap workshops with subject experts reveal where a standard solution is enough — and where custom build pays off.

02

Project delivery

We take ownership of the full implementation journey — from analysis and design to production and handover. Projects run on a proven model with clear milestones, controlled change and twenty years of experience in automotive.

03

Custom development

The starting point is always the closest reference implementation — never a blank sheet. We build with agile methodologies and short iterations, validating every step with business users, so the solution already lives in the real process at handover.

04

Complex integrations

We connect fragmented systems into one working environment: websites and lead sources, DMS, IMS, ERP, finance systems, payments, e-signature, archives and OEM services. Contract-first interfaces and unified data models make integrations survive system changes and growth.

05

Security & private cloud

Solutions run in the Nebula private cloud with managed hosting, access control, backups and redundancy — aligned with ISO 27001. Top-tier security covers X.509, MFA, OTP and SSO/SLO, with security reviews and pen-testing on a regular cadence.

06

Business Intelligence

We turn CRM, inventory and after-sales data into KPI dashboards that management actually decides on. As an OEM partner for Qlik Sense, we build intranet and extranet BI solutions embedded directly into the teams' working environments.

Trust

Trust, verified.

Reliability is not declared — it is proven. GDPR & DORA-aware handling of sensitive financial data with access control and an audit trail.

ISO/IEC 27001:2022SIQ cert: I-115

ISO/IEC 27001:2022

Information-security management system — SIQ certificate no. I-115. Upgraded in 2024.

Business Excellent SME

Business Excellent SME

2012 → 2026 recipient of the trusted-company seal in Slovenia.

Nebula Private Cloud

Nebula Private Cloud

Certified data centre in Slovenia: a multi-node HA cluster, triple-redundant power (grid, UPS, diesel generator), redundant optical links, gas and fire protection. Fully controlled by Nebula, with no third-party intermediaries.

ISO 27001:2022 · GDPR · EU private cloud · 20+ years in automotive

FAQ

Frequently asked questions.

How does a Nebula implementation work?
As a governed project in six phases: project preparation, a fit-gap workshop, à la carte module selection, custom development in short iterations, integration through the middleware layer in parallel with development, and a gradual go-live across the network and markets — no big bang. You start with project preparation — prodaja@nebula.si.
At what scale do Nebula's systems run in production?
Scale within the strategic clients' networks: 130+ dealers and 1,100+ active users in the CRM/SFA system, and 260+ dealers and 700+ active users in the LYRA contract system. The platform handles 1.2M customers, 0.5M leads & opportunities, 6M contacts, 2.5M vehicles and 300,000 active contracts, serving 2M+ requests per day on Nebula Cloud.
How does Nebula handle data security and compliance?
Solutions run in a private cloud in the EU, ISO 27001:2022 certified, with access control, audit trails and regular security reviews and penetration tests; sensitive financial data is handled in a GDPR- and DORA-aware manner.

Contact

Let's talk.

A question about products or partnership?

Nebula d.o.o.

Staretova 13a
1000 Ljubljana
Office: Ukmarjeva ulica 2
1000 Ljubljana
Slovenia

Office on Google Maps →

Sales & partnerships

Questions about our products, implementations or partnerships?

Customer support

Existing customers can reach our HelpDesk or call (+386) 51 829 282.

LinkedIn

Nebula on LinkedIn →

Bank account

SI56 0203 8025 3143 665, NLB

Legal details

Tax number: SI50503375
Registration number: 1754742
Participant Identification Code (PIC): 936428883
DUNS: 644166055