Products
Architecture
A layer above your systems.
The solutions below can run standalone or through the middleware that connects to your DMS, IMS, ERP and OEM systems — which stay untouched. You pick the solutions à la carte and combine them as needed.
AI layer (in development) → Nebula modules (à la carte) → Middleware → your existing systems (untouched)
Business impact → Full architecture diagram → How collaboration works →
No ambiguity
What we are — and what we are not.
This is us.
✓ Custom automotive CRM
adapted to your processes, not the other way around
✓ Automotive finance systems
GAIA MFS — banks and leasing in coordination with the network
✓ Contract systems with e-signature
LYRA — warranties, maintenance, assistance
✓ An AI layer over existing systems
embedded in the working tools, data under your control
✓ Middleware for integration
DMS, IMS, OEM — they stay untouched
✓ Enterprise bespoke development
agile, short iterations, a joint backlog with the client
This is not us.
✕ A standard DMS
we integrate with your DMS — we do not replace it
✕ Mass-market SaaS
custom builds, not one-size-fits-all
✕ A generic CRM
every client gets their own build of VEGA / GAIA
✕ An integrator without domain expertise
23 years of automotive industry only
✕ Tied to a foreign ecosystem
our own stack and a private cloud in the EU
Products — reference implementations
One platform, six solutions.
You pick and deploy each solution on its own — à la carte, without replacing your environment. Connected, they work as one: a shared backbone, the same security standards and the Nebula AI layer. Each is a reference implementation, tailored per client.
Sales and after-sales for Renault, Dacia and Nissan.
Multi-brand CRM for importer and dealers.
A CRM for banks and leasing companies tied to the dealer network.
Warranties, maintenance and assistance with e-signature.
The integration backbone for multi-brand groups.
One vehicle configurator for web and showroom.
No product matches this combination.
Customer Experience
Every customer interaction in one place.
CES (Customer Experience System) is our framework for tracking, governing and organising every touchpoint between customer and company across the entire lifecycle. Instead of fragmented tools — one discipline connecting sales, after-sales and contracts.
CES
Customer Experience System
A customer-centred strategy covering every touchpoint across the sales cycle.
CRM
Customer Relations
Managing active customer contacts and data.
PRM
Prospect Relations
Managing prospective customers before conversion.
Contracts
Contract Management
Warranties, maintenance, assistance — one governed system.
AI in practice
Artificial intelligence built into the process.
AI that moves customers to purchase: it prioritises the right customers, activates stock and guides the team — while your data stays under your control. We embed the AI layer directly into the workflows — with a choice of external or internal language models and advanced knowledge bases.
External and internal LLMs
You choose where the models run — a public provider or your own infrastructure.
Data sovereignty and security
LLM processing under your control: data can stay in the EU private cloud, with an audit trail and access control.
Regulated and autonomous flows
From strictly governed, regulated workflows to agents that find their own path to solving a given task — always with human oversight.
Knowledge graphs
Advanced knowledge bases built on knowledge graphs connect data, documents and processes into verifiable, grounded answers.
FAQ
Frequently asked questions.
What is the Customer Experience System (CES)?
How does Nebula's CRM support the importer and the dealer network (a two-level system)?
Contact
Let's talk.
A question about products or partnership?
Nebula d.o.o.
Staretova 13a
1000 Ljubljana
Office: Ukmarjeva ulica 2
1000 Ljubljana
Slovenia
Sales & partnerships
Questions about our products, implementations or partnerships?
Customer support
Existing customers can reach our HelpDesk or call (+386) 51 829 282.
Bank account
SI56 0203 8025 3143 665, NLB
Legal details
Tax number: SI50503375
Registration number: 1754742
Participant Identification Code (PIC): 936428883
DUNS: 644166055