Products
Architecture
How the solutions connect to your systems.
The solutions below can run standalone or through the middleware that connects to your DMS, IMS, ERP and OEM systems — which stay untouched. You pick the solutions à la carte and combine them as needed.
AI layer (in development) → Nebula modules (à la carte) → Middleware → your existing systems (untouched)
Business impact → Full architecture diagram → How collaboration works →
No ambiguity
What we are — and what we are not.
This is us.
- Custom automotive CRMadapted to your processes, not the other way around
- Automotive finance systemsGAIA MFS — banks and leasing in coordination with the network
- Contract systems with e-signatureLYRA — warranties, maintenance, assistance
- An AI layer over existing systemsembedded in the working tools, data under your control
- Middleware for integrationDMS, IMS, OEM — they stay untouched
- Enterprise bespoke developmentagile, short iterations, a joint backlog with the client
This is not us.
- A standard DMSwe integrate with your DMS — we do not replace it
- Mass-market SaaScustom builds, not one-size-fits-all
- A generic CRMevery client gets their own build of VEGA / GAIA
- An integrator without domain expertise23 years of automotive industry only
- Tied to a foreign ecosystemour own stack and a private cloud in the EU
- A tool for every dealershipa standalone dealer with one or two locations is usually better served by a standard solution — we create value where the complexity is real: importers, groups, finance
Products — reference implementations
Six standalone solutions, one ecosystem.
You pick and deploy each solution on its own — à la carte, without replacing your environment. Connected, they work as one: a shared backbone, the same security standards and the Nebula AI layer. Each is a reference implementation, tailored per client.
Sales and after-sales for Renault, Dacia and Nissan.
Multi-brand CRM for importer and dealers.
A CRM for banks and leasing companies tied to the dealer network.
Warranties, maintenance and assistance with e-signature.
The integration backbone for multi-brand groups.
One vehicle configurator for web and showroom.
No product matches this combination.
CES · customer experience
From records to execution.
CES (Customer Experience System) connects every customer touchpoint into one operational flow — from first interest to contract and after-sales. With the shared AI layer we are embedding into these flows, records become execution: the system prepares the next step, a person decides.
CES
Customer Experience System
One operational flow across every touchpoint — sales, after-sales and contracts in the same rhythm.
CRM
Customer Relations
A living customer profile instead of a static record — data that triggers the next step.
PRM
Prospect Relations
From first signal to hand-off to the right team — governed flows for prospects before conversion.
Contracts
Contract Management
Warranties, maintenance and assistance — contract revenue governed across the vehicle’s entire lifecycle.
AI in practice
Artificial intelligence built into the process.
AI that moves customers to purchase: it prioritises the right customers, activates stock and guides the team — while your data stays under your control. We embed the AI layer directly into the workflows — with a choice of external or internal language models and advanced knowledge bases.
External and internal LLMs
You choose where the models run — a public provider or your own infrastructure.
Data sovereignty and security
LLM processing under your control: data can stay in the EU private cloud, with an audit trail and access control.
Regulated and autonomous flows
From strictly governed, regulated workflows to agents that find their own path to solving a given task — always with human oversight.
Knowledge graphs
Advanced knowledge bases built on knowledge graphs connect data, documents and processes into verifiable, grounded answers.
FAQ
Frequently asked questions.
Why à la carte solutions instead of one generic platform?
Which products does Nebula offer?
What is the Customer Experience System (CES)?
How does Nebula's CRM support the importer and the dealer network (a two-level system)?
Contact
Let's talk.
A question about products or partnership?
Nebula d.o.o.
Staretova 13a
1000 Ljubljana
Office: Ukmarjeva ulica 2
1000 Ljubljana
Slovenia
Sales & partnerships
Questions about our products, implementations or partnerships?
Customer support
Existing customers can reach our HelpDesk or call (+386) 51 829 282.
Bank account
SI56 0203 8025 3143 665, NLB
Legal details
Tax number: SI50503375
Registration number: 1754742
Participant Identification Code (PIC): 936428883
DUNS: 644166055