Contract system · Adriatic · Nordic
Warranties, maintenance and assistance — a governed part of selling service contracts.
LYRA is a system for managing contract products — extended warranties, maintenance (central and local) and roadside assistance. On the dealer side it enables contract conclusion from active price lists (including maintenance of new and used vehicles and links to Real Garant and RCI/MFS); on the importer side it is the central repository of confirmed contracts with multiple regular and promotional price lists, SIGMA integration and sales statistics across the different contract types. The Nordic deployment adds national plate registries, the Renault BVM vehicle database and GetAccept e-signature.
7
markets · 3 clients
Business impact: A contract prepared in minutes →
Who it is for
Importers and dealers selling contract products inside the vehicle sales process — LYRA is connected to VEGA (Renault, Dacia) and ARV (Nissan).
Integrations
SIGMA · aftersales price lists imports · Real Garant · RCI/MFS · VEGA (Renault/Dacia) · ARV (Nissan) · Renault BVM · GetAccept (Nordic)
Core capabilities
Complete process for contracts covering extended warranties, central and local maintenance and roadside assistance — from active price lists.
Multiple regular and promotional price-list configurations with SIGMA integration, on the dealer and importer side.
Renault BVM vehicle database and national plate registries for accurate customer and vehicle data.
GetAccept digital signature embedded in the process (Nordic).
How it works
A governed contract flow
Extended warranty, maintenance and assistance contracts are created from VEGA, ARV or directly in the network: product and price list, per-vehicle configuration, e-signature, activation with settlement, statistics and renewals.
Adriatic: Renault · Dacia · Nissan (SI · HR · RS · ADEX) — contract sales with new vehicles.
Nordic: RCI Bank & Services (DK · SE · NO) — national registries and GetAccept e-signature.
Every contract traceable from price list to expiry — with statistics and renewal opportunities.
Reference
Proven in production: one system, three clients — GA Adriatic · MFS/RCI Bank and Services Nordic · Keos – Emil Frey
3 clients · 7 markets (SI · HR · RS · ADEX · DK · SE · NO) · 3 product families
The same LYRA platform runs for three clients: GA Adriatic (Renault, Dacia, Nissan, Alpine) across four Adriatic markets, MFS/RCI Bank and Services Nordic in Denmark, Sweden and Norway, and Keos – Emil Frey (Renault, Dacia) in Serbia. The operating model is identical everywhere: dealers conclude contracts from active price lists while the importer manages a central repository with SIGMA integration and statistics. The Nordic deployment adds national plate registries, the Renault BVM vehicle database and GetAccept e-signature — local execution without losing central visibility, hosted in the Nebula environment.
FAQ